Delivery

Jay-be products

Folding beds & mattresses

Folding Bed prices include delivery to Mainland UK Home or Business addresses. Orders received before 12.00 pm will be despatched the same day for delivery the next working day.

Orders received after 12.00 pm will be despatched the following working day for delivery the next working day.

Scenario 1

An order received before 12 pm on Tuesday will be despatched on Tuesday afternoon and delivered on Wednesday.

Scenario 2

An order received after 12 pm on Tuesday will be despatched on Wednesday and delivered on Thursday.

Scenario 3 (weekend)

An order received before 12 pm on Friday will be despatched on Friday afternoon and delivered on Monday the following week.

Scenario 4 (weekend)

An order placed after 12 pm on Friday will be despatched on Monday and delivered on Tuesday. This excludes bank holidays.

If the consumer is not available to sign for and receive the delivery, a “Calling Card” will be left for the consumer to arrange a redelivery at their convenience.

If the consumer does not arrange a redelivery, we will attempt to deliver again the following day. If delivery is still unsuccessful, the goods will be returned to the factory and the consumer contacted.

Exclusion:

Delivery to areas outside of Mainland UK including Europe, Scottish Highlands, Isle of Wight, Ireland, Isle of Man, Channel Islands and Scilly Isles may take longer.

For deliveries outside of mainland UK, the below surcharges apply.

 

  • Scottish Highlands £30
  • Isle of Wight £10
  • Northern Ireland £20
  • Isle of Man, Channel Islands, Scottish Isles & Scilly Isles £20
  • Republic of Ireland £30

Folding bed accessories

Orders received before 12.00 pm will be despatched the same day for 3 to 5 working day delivery service.

Orders received after 12.00 pm will be despatched the following working day.

Sofas & Sofa Beds

Delivery of our sofa beds is a premium, booked in, 2 man delivery service direct to the customers home.

Service includes room of choice delivery, assembly and packaging disposal. Orders are tracked and traced along the whole delivery process.

All sofa beds are delivered within 4-6 weeks. Approximately 2 – 3 days before delivery an SMS text message will be sent to the customer advising them of their delivery date, which they need to confirm. 

Deliveries to our Irish customers will be within 2 – 8 weeks.

All deliveries will be carried out by a 2 man team and where possible we will do our utmost to put the items into the customer’s room of choice. 

All room of choice deliveries will be subject to a site survey by the driver who will assess whether it is possible to place the item in the customer’s room of choice. 

If in the event after the site survey the delivery team deems it unsafe or considers that they would be unable to place the item(s) in the customer’s room of choice, the driver would ask the customer for an alternative room to place the product.

For deliveries outside of mainland UK, the below surcharges apply. 

  • Remote Post Code Areas AB, PH7+, TR, LD, SA30+ £38 
  • REMOTE POST CODE AREAS IV, KW £75 
  • Offshore Islands and Remote Post Code PA19 and above POA 
  • Northern Ireland and ROI: POA

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